pitexpeditions.com

Everything You Need to Know

Everything you need to know

FREQUENTLY ASKED QUESTIONS

We answer your questions before you ask them. If you need more information, message us on WhatsApp and we'll reply within minutes from Cusco.

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We recommend booking at least 30 days in advance for regular tours. For the Classic Inca Trail, permits sell out 3 to 6 months ahead, since the Ministry of Culture limits daily access. Booking early guarantees your spot, your assigned guide, and the best price without last-minute surcharges.
We accept multiple payment methods for your convenience:
  • Visa and Mastercard (debit and credit)
  • PayPal (secure international payments)
  • WeTravel (specialized travel platform)
  • Bank transfer in soles or dollars
You can pay a 30% deposit to confirm your booking and the balance before the tour.
Yes, all of our packages that include Machu Picchu already cover the official entrance to the citadel. Tickets are personal and non-transferable, so we request each traveler's details at the time of booking. During high season, capacity is limited, which is why we recommend booking in advance.
Absolutely! We are a private, tailor-made travel agency. We can adjust:
  • Tour duration and itinerary
  • Type and category of accommodation
  • Optional activities (Rainbow Mountain, adventure, gastronomy)
  • Guide language (Spanish, English, Portuguese)
Write to us and we'll design your perfect experience from scratch.
All of our tours include official guides certified by DIRCETUR Cusco. Our guides are experts in Inca history, Andean archaeology, and high-altitude ecosystems. They speak Spanish and English, and we have Portuguese-speaking guides available for groups that need it.
For hikes in the Andes we recommend:
  • Layered clothing (the weather changes quickly at altitude)
  • Waterproof trekking boots with good grip
  • SPF 50+ sunscreen, sunglasses, and a cap
  • Trekking poles (we provide them if you need them)
  • At least 2 liters of water and energy snacks
  • Original identification documents
Once your booking is confirmed, we'll send you a detailed list for each tour.
We apply a flexible policy:
  • More than 30 days before: full refund or free date change
  • 15 to 30 days before: 50% refund or free rescheduling
  • Less than 15 days before: the deposit is non-refundable, but we can reschedule
For the Inca Trail, tickets are non-refundable once issued by the Ministry of Culture.
Yes, it's our specialty. PIT Expeditions operates exclusively private tours — never shared with strangers. Your group, your schedule, your pace. This means maximum flexibility in the itinerary, photo stops whenever you want, and a completely personalized experience at every destination.
Most of our tours have versions adapted for families and older adults. Cusco sits at 3,400 meters above sea level, so we recommend 1 to 2 days of acclimatization before starting activities. Let us know the ages, physical condition, or special needs when booking, and we'll adapt the itinerary at no extra cost.
Airport–hotel–airport transfer is an additional service that can be added to any package. We have modern private vehicles with qualified drivers. Many of our packages include it by default; check the details of each tour or ask us when booking.
For a first visit we recommend the Wonderful Cusco Tour (4D/3N), which combines the city of Cusco, the Sacred Valley, and Machu Picchu in a balanced itinerary without wearing you out. If you have more days, the Exclusive Cusco Adventure (6D/5N) adds Rainbow Mountain and Humantay Lagoon for a more complete experience.
Yes, we are your full-service agency for Peru. We can arrange everything:
  • Domestic flights and connections between cities
  • Luxury-category accommodation in Cusco, Aguas Calientes, and Lima
  • Tours at each destination with certified guides
  • Trains to Machu Picchu (PeruRail / Inca Rail)
  • 24/7 assistance throughout your trip
Tell us your dates and budget and we'll design your dream itinerary.